Zoom Phone System

Phone System

Enterprise cloud phone system

Enterprise Cloud Phone System

Zoom Phone supports traditional business phone system features delivered with a streamlined user experience to modernize employee and customer interactions

Centralized management

Quickly provision and manage users and intelligently monitor business interactions with an easy-to-use centralized administration portal

Secure and reliable

The globally distributed Zoom cloud platform delivers secure HD Voice with enterprise-class reliability and quality of service to ensure every call is perfect

Enterprise cloud phone system capabilities

Intelligent Call Routing & Auto Attendants

Never miss a call. With intelligent personal and system call routing capabilities calls are quickly and efficiently connected.

Out-of-the-box Integrations

Improve employee productivity with native integrations to Salesforce.com, Microsoft Office 365, and Google G-Suite

Bring Your Own Carrier

Keep your current PSTN service provider to power the Zoom Phone cloud PBX service in virtually any country.

Voicemail & Call Recording

Easily listen to or read your transcribed voicemails or listen to recorded phone calls from any PC, deskphone, or mobile device.

Secure HD Audio

Enable your employees to communicate with secure high definition voice conversations

Interoperability with Standards-based Endpoints

Preserve the traditional deskphone experience with support for VoIP devices from Polycom and Yealink. See all the devices we support

Seamlessly elevate a Zoom Phone call to a Zoom Meeting

Users can quickly transition a Zoom Phone call to a Zoom Meeting with a single touch of a button.

Bring the full power of Zoom Meeting content sharing, video, and chat to a Zoom Phone call

Eliminate the need for participants to end the current call to only dial-in to a separate conference bridge

Significantly reduce the time required to start a Meeting or Conference call

Voicemail & Call Recording

Easily listen to or read your transcribed voicemails or listen to recorded phone calls from any PC, deskphone, or mobile device.

Secure HD Audio

Enable your employees to communicate with secure high definition voice conversations

Interoperability with Standards-based Endpoints

Preserve the traditional deskphone experience, integrate with SIP paging solutions, and connect legacy devices with ATA.

Dashboards to monitor the quality and health of Zoom Phone

Zoom Phone quality monitoring dashboards and call detail reporting give administrators the power to proactively monitor and troubleshoot call quality issues.

Quickly visualize and evaluate the health of Zoom Phone performance to stay on top of potential network-related quality issues

Identify and isolate potential network issues with native reporting of VoIP codec bit rates, packet loss, jitter, and network latency

IT administrators can track the performance of all calls traversing the network with automatically assigned Mean Opinion Scores (MOS)

Is 4Alliance right for your business?