Zoom Phone System
Phone System
Enterprise cloud phone system
Enterprise Cloud Phone System
Zoom Phone supports traditional business phone system features delivered with a streamlined user experience to modernize employee and customer interactions
Centralized management
Quickly provision and manage users and intelligently monitor business interactions with an easy-to-use centralized administration portal
Secure and reliable
The globally distributed Zoom cloud platform delivers secure HD Voice with enterprise-class reliability and quality of service to ensure every call is perfect
Enterprise cloud phone system capabilities
Intelligent Call Routing & Auto Attendants
Never miss a call. With intelligent personal and system call routing capabilities calls are quickly and efficiently connected.
Out-of-the-box Integrations
Improve employee productivity with native integrations to Salesforce.com, Microsoft Office 365, and Google G-Suite
Bring Your Own Carrier
Keep your current PSTN service provider to power the Zoom Phone cloud PBX service in virtually any country.
Voicemail & Call Recording
Easily listen to or read your transcribed voicemails or listen to recorded phone calls from any PC, deskphone, or mobile device.
Secure HD Audio
Enable your employees to communicate with secure high definition voice conversations
Interoperability with Standards-based Endpoints
Preserve the traditional deskphone experience with support for VoIP devices from Polycom and Yealink. See all the devices we support
Seamlessly elevate a Zoom Phone call to a Zoom Meeting
Users can quickly transition a Zoom Phone call to a Zoom Meeting with a single touch of a button.
Bring the full power of Zoom Meeting content sharing, video, and chat to a Zoom Phone call
Eliminate the need for participants to end the current call to only dial-in to a separate conference bridge
Significantly reduce the time required to start a Meeting or Conference call
Voicemail & Call Recording
Easily listen to or read your transcribed voicemails or listen to recorded phone calls from any PC, deskphone, or mobile device.
Secure HD Audio
Enable your employees to communicate with secure high definition voice conversations
Interoperability with Standards-based Endpoints
Preserve the traditional deskphone experience, integrate with SIP paging solutions, and connect legacy devices with ATA.
Dashboards to monitor the quality and health of Zoom Phone
Zoom Phone quality monitoring dashboards and call detail reporting give administrators the power to proactively monitor and troubleshoot call quality issues.
Quickly visualize and evaluate the health of Zoom Phone performance to stay on top of potential network-related quality issues
Identify and isolate potential network issues with native reporting of VoIP codec bit rates, packet loss, jitter, and network latency
IT administrators can track the performance of all calls traversing the network with automatically assigned Mean Opinion Scores (MOS)
